Terms & Conditions

Terms & Conditions

Welcome to Exotic Car Auto Shipping Experts. By accessing our website or using our vehicle transportation services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before booking a shipment or using our services.

1. Acceptance of Terms

By using this website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

2. Services Provided

Exotic Car Auto Shipping Experts arranges vehicle transportation services through a network of licensed, insured, and qualified carriers. We coordinate the shipment of vehicles throughout the United States, including Door-to-Door Auto Transport, Open Auto Transport, Enclosed Auto Transport, and State-to-State Car Shipping services.

3. Quotes & Pricing

All quotes are based on the information provided by the customer, including vehicle type, transport distance, pickup and delivery locations, and current market conditions.

Quoted prices may be subject to adjustment if:

  • Vehicle details are inaccurate or incomplete.
  • Pickup or delivery locations change.
  • Additional services are requested.
  • Market conditions significantly change before booking confirmation.

All pricing will be disclosed before shipment scheduling.

4. Booking & Payment

By placing an order, you authorize Exotic Car Auto Shipping Experts to arrange transportation services on your behalf.

Payment terms may vary depending on the carrier and service selected. Customers agree to make payments according to the agreed schedule outlined during the booking process.

Failure to make required payments may result in shipment delays or cancellation.

5. Vehicle Preparation

Customers are responsible for preparing their vehicle for transport by:

  • Removing personal belongings and valuables.
  • Ensuring the vehicle is in operable condition unless otherwise disclosed.
  • Securing or removing loose accessories.
  • Maintaining no more than one-quarter tank of fuel.
  • Providing accurate vehicle information during booking.

Failure to properly prepare a vehicle may result in delays or additional charges.

6. Pickup & Delivery

Pickup and delivery dates are estimated and are not guaranteed. Factors such as weather conditions, traffic, road closures, mechanical issues, and carrier scheduling may impact transit times.

Customers or their authorized representatives must be available to inspect and sign documentation at pickup and delivery.

7. Inspection & Condition Reports

A vehicle inspection will be conducted at pickup and delivery. Customers are encouraged to review all inspection reports carefully and note any concerns before signing the Bill of Lading.

The Bill of Lading serves as the official record of the vehicle’s condition during transport.

8. Insurance Coverage

All shipments are transported by insured carriers. Coverage limits and terms vary by carrier.

Customers are encouraged to:

  • Verify insurance coverage before shipment.
  • Report any damage immediately upon delivery.
  • Document concerns on the final inspection report.

Claims must be submitted directly according to the carrier’s claims procedures.

9. Customer Responsibilities

Customers agree to:

  • Provide accurate and complete shipment information.
  • Ensure lawful ownership or authorization to transport the vehicle.
  • Comply with all applicable laws and regulations.
  • Be available or provide a representative during pickup and delivery.

10. Cancellation Policy

Orders may be canceled before carrier assignment. Refund eligibility may vary depending on the stage of the booking process and any services already performed.

Customers should contact our team promptly if they wish to cancel or modify an order.

11. Limitation of Liability

Exotic Car Auto Shipping Experts acts as a transportation coordinator and is not responsible for delays, losses, damages, or circumstances beyond reasonable control, including but not limited to:

  • Severe weather conditions
  • Traffic disruptions
  • Mechanical breakdowns
  • Acts of nature
  • Government actions
  • Carrier scheduling changes

Liability for vehicle damage is governed by the carrier’s insurance policy and applicable transportation regulations.

12. Website Use

Users agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to website systems.
  • Distribute malicious software or harmful content.
  • Copy, reproduce, or misuse website content without permission.

13. Intellectual Property

All website content, including text, graphics, logos, images, and design elements, is the property of Exotic Car Auto Shipping Experts and may not be reproduced or distributed without written consent.

14. Privacy

Your use of our website and services is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.

15. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website or services constitutes acceptance of any revised terms.